Latest News
CloudLink is committed to keeping our valued customers well-informed about the latest developments and network status changes that have the potential to impact your service experience. Our dedication to transparency means that this page will be consistently updated, ensuring you have immediate access to vital information in real-time. Whether it involves the introduction of exciting new features, significant enhancements, or the possibility of temporary outages, we firmly believe that staying informed plays a pivotal role in maintaining an excellent experience. Your satisfaction remains our utmost priority.
23nd March 2024
IPoE Connectivity on Metro Network
We're pleased to announce the introduction of IPoE/DHCP authentication alongside our existing PPPoE connectivity on our Metro Network. This will allow minimal configuration on your router in the event of needing to reset your device or when upgrading.
23nd March 2024
22nd March 2024
Fibre Max Price Reduction
We've slashed $15 off our Fibre Max product and brought it down to just $110 per month. So now's a great time to sign up or upgrade your existing broadband plan!
20th March 2024
Brand Refresh & Refocus
We've refreshed our brand a bit! Introducing CloudLink Communications, where we're highlighting the importance of communication in the cloud. Our focus is sharper than ever, ensuring seamless connections and a smoother communication experience.
20th March 2024
4th February 2024
Improved Internet Protection
We've recently reinforced our defences against malware, phishing, ransomware, and other digital threats on our broadband services. This upgrade seamlessly integrates into our system and not only fortifies your security but also contributes to decreased latency, ensuring a smoother and faster online experience.
10th August 2023
Hazard Window Notification
We are currently in the process of fine-tuning peering settings with one of our upstream transit providers. Anticipate minimal disruption as we undertake this task during the morning, ensuring a seamless experience for our users.
10th August 2023
2nd August 2023
New Metro Plans
Introducing our updated Metro Wireless plans featuring burst capability! For those residing in supported areas, this service opens up exciting possibilities. Explore these plans in detail on our Broadband page to see if you're eligible to harness the power of this technology.
16th August 2023
Emergency Maintenance
Between 11:15 PM and 12:35 AM, essential maintenance was conducted at our Palmerston North Windfarm Metro Wireless transmission site. Regrettably, this resulted in a temporary disruption of services for some of our customers. Our dedicated technicians acted swiftly to expedite the restoration of services. We sincerely apologize for any inconvenience this interruption may have caused.
16th August 2023
1st December 2022
Welcome to CloudLink
We're thrilled to introduce CloudLink as the successor to Digital Cloud, representing a dynamic evolution in our service offerings. With this transition, we're excited to streamline and integrate a comprehensive range of broadband, telephone, hosting, and security services under the unified banner of CloudLink, providing our customers with a seamless and consolidated experience for all their connectivity needs.
14th May 2023
Cloud Voice Platform
We are excited to announce the successful replacement of our legacy voice platform with a cutting-edge next-generation system. This advanced system introduces a multitude of innovative features and functionalities, marking a significant leap forward in enhancing user experience and communication capabilities.
14th May 2023